Field notes on process-first AI agents for enterprise backoffice work.
With pre-trained models, RAG, and no-code orchestration, teams can ship GenAI.
GenAI quality fails when teams chase model power and skip scenario testing.
Most internal GenAI fails because teams force chatbots onto every problem.
Skip feature lists. Process-driven requirements engineering starts from customer challenges and business-process analysis.
AI-native PMs orchestrate agents across discovery, specs, and delivery. Practical 10x product management.
